.wsla-tg-chat-root{position:fixed;bottom:22px;z-index:999999;font-family:Inter,"Segoe UI",Tahoma,Arial,sans-serif;--wsla-header:#ff5257;--wsla-button:#ff5257;--wsla-visitor:#fff2de;--wsla-agent:#fff;--wsla-width:350px;--wsla-height:520px;--wsla-radius:20px;color:#1f2937}.wsla-tg-chat-root.wsla-pos-right{right:22px}.wsla-tg-chat-root.wsla-pos-left{left:22px}.wsla-tg-button{width:58px;height:58px;border-radius:50%;border:0;box-shadow:0 14px 38px rgba(15,23,42,.22);cursor:pointer;color:#fff;font-size:25px;display:flex;align-items:center;justify-content:center;background:var(--wsla-button)}.wsla-tg-panel{position:absolute;bottom:74px;width:var(--wsla-width);max-width:calc(100vw - 36px);height:var(--wsla-height);max-height:calc(100vh - 115px);background:#fff;border:1px solid rgba(15,23,42,.09);border-radius:var(--wsla-radius);box-shadow:0 24px 70px rgba(15,23,42,.24);overflow:hidden;display:none;flex-direction:column}.wsla-pos-right .wsla-tg-panel{right:0}.wsla-pos-left .wsla-tg-panel{left:0}.wsla-tg-panel.open{display:flex}.wsla-tg-home{display:flex;flex:1;flex-direction:column;background:var(--wsla-header);color:#fff;padding:28px 20px 0}.wsla-tg-home-title{font-size:30px;line-height:1.1;font-weight:800;margin:18px 0 10px}.wsla-tg-home-sub{font-size:14px;line-height:1.6;opacity:.95;margin:0 0 22px}.wsla-tg-home-card{background:#fff;color:#111827;border-radius:13px;padding:16px;margin-bottom:16px;box-shadow:0 12px 26px rgba(15,23,42,.08)}.wsla-tg-home-card strong{display:block;font-size:16px;margin-bottom:11px}.wsla-tg-help-search{width:100%;box-sizing:border-box;border:1px solid #e5e7eb;border-radius:9px;padding:13px 14px;font-size:13px;outline:none;background:#fff}.wsla-tg-start-card{display:flex;align-items:center;justify-content:space-between;gap:14px;cursor:pointer;border:0;width:100%;text-align:left}.wsla-tg-start-card small{display:block;color:#8b95a1;margin-top:5px;font-size:12px}.wsla-tg-start-card .wsla-send-icon{font-size:24px;color:var(--wsla-button)}.wsla-tg-bottom-nav{margin:auto -20px 0;background:#fff;display:flex;justify-content:center;gap:84px;padding:13px 0;color:#6b7280}.wsla-tg-bottom-nav span{font-size:24px}.wsla-tg-bottom-nav .active{color:var(--wsla-button)}.wsla-tg-chat{display:none;flex:1;min-height:0;flex-direction:column;background:#fff}.wsla-chatting .wsla-tg-home{display:none}.wsla-chatting .wsla-tg-chat{display:flex}.wsla-tg-header{color:#fff;padding:14px 15px;display:flex;justify-content:space-between;align-items:center;background:var(--wsla-header)}.wsla-tg-titlebox{display:flex;align-items:center;gap:8px;min-width:0}.wsla-tg-back,.wsla-tg-menu,.wsla-tg-close{background:transparent;border:0;color:#fff;font-size:22px;line-height:1;cursor:pointer;padding:4px}.wsla-tg-logo{width:28px;height:28px;border-radius:50%;object-fit:cover;background:#fff}.wsla-tg-header strong{font-size:16px;font-weight:650;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.wsla-tg-messages{flex:1;padding:16px;background:#fafafa;overflow-y:auto}.wsla-tg-msg{max-width:86%;padding:10px 12px;border-radius:9px;margin:9px 0;font-size:14px;line-height:1.45;white-space:pre-wrap;word-break:break-word}.wsla-tg-msg.visitor{margin-left:auto;background:#fff;color:var(--wsla-button);border:1px solid var(--wsla-button);border-radius:9px}.wsla-tg-chat-root[dir=rtl] .wsla-tg-msg.visitor{margin-left:0;margin-right:auto}.wsla-tg-msg.agent{margin-right:auto;background:var(--wsla-visitor);color:#1f2937;border:0}.wsla-tg-chat-root[dir=rtl] .wsla-tg-msg.agent{margin-right:0;margin-left:auto}.wsla-tg-msg.system{max-width:95%;margin:8px auto;background:#fff;color:#4b5563;border:1px solid #eceff3}.wsla-tg-footer{padding:12px 14px;background:#fff;border-top:1px solid #eef1f4}.wsla-tg-row{display:flex;gap:8px;align-items:flex-end}.wsla-tg-input{flex:1;resize:none;height:40px;max-height:110px;border:0;border-bottom:1px solid #e5e7eb;border-radius:0;padding:10px 2px;font-size:13px;outline:none;background:#fff}.wsla-tg-send{border:0;color:#fff;border-radius:11px;padding:0 15px;height:40px;cursor:pointer;font-weight:700;background:var(--wsla-button)}.wsla-tg-dept{width:100%;border:1px solid #d1d5db;border-radius:10px;padding:8px;margin-bottom:8px;background:#fff}.wsla-tg-hp{display:none!important}.wsla-tg-status{font-size:12px;color:#64748b;margin-top:7px;min-height:16px}.wsla-tg-time{display:block;font-size:10px;opacity:.55;margin-top:4px}.wsla-offline-form{display:none}.wsla-offline-form input,.wsla-offline-form textarea{width:100%;border:1px solid #d1d5db;border-radius:10px;padding:9px 10px;margin-bottom:8px;font-size:14px;outline:none;box-sizing:border-box}.wsla-offline-form textarea{height:92px;resize:vertical}.wsla-offline-send{width:100%;border:0;color:#fff;border-radius:12px;padding:10px 14px;cursor:pointer;font-weight:700;background:var(--wsla-button)}.wsla-is-offline .wsla-tg-messages{background:#f8fafc}@media (max-width:480px){.wsla-tg-chat-root.wsla-pos-right{right:12px}.wsla-tg-chat-root.wsla-pos-left{left:12px}.wsla-tg-panel{width:calc(100vw - 24px);height:calc(100vh - 95px);bottom:70px}.wsla-tg-home-title{font-size:28px}}
.wsla-prechat-form{display:none;background:#fff;border:1px solid #eef1f4;border-radius:14px;padding:12px;margin-bottom:8px}.wsla-prechat-form strong{display:block;font-size:14px;margin-bottom:4px;color:#111827}.wsla-prechat-form p{font-size:12px;color:#6b7280;margin:0 0 10px;line-height:1.45}.wsla-prechat-form input{width:100%;box-sizing:border-box;border:1px solid #d1d5db;border-radius:10px;padding:9px 10px;margin-bottom:8px;font-size:14px;outline:none;background:#fff}.wsla-prechat-start{width:100%;border:0;color:#fff;border-radius:12px;padding:10px 14px;cursor:pointer;font-weight:700;background:var(--wsla-button)}.wsla-prechat-form input:focus,.wsla-offline-form input:focus,.wsla-offline-form textarea:focus,.wsla-tg-input:focus{border-color:var(--wsla-button);box-shadow:0 0 0 3px color-mix(in srgb,var(--wsla-button) 16%,transparent)}
.wsla-kb-results{margin-top:10px;display:flex;flex-direction:column;gap:8px;max-height:180px;overflow:auto}.wsla-kb-result{width:100%;text-align:inherit;border:1px solid #edf1f5;background:#fff;border-radius:12px;padding:9px 10px;cursor:pointer;color:#24364a}.wsla-kb-result:hover{border-color:var(--wsla-button);box-shadow:0 8px 18px rgba(15,23,42,.08)}.wsla-kb-result strong{display:block;font-size:13px;margin-bottom:4px}.wsla-kb-result small{display:block;font-size:12px;color:#6b7280;line-height:1.35}.wsla-kb-empty{font-size:12px;color:#6b7280;background:#f8fafc;border:1px dashed #dbe3ec;border-radius:10px;padding:8px}.wsla-tg-bottom-nav button{background:transparent;border:0;color:#6b7280;font-size:23px;line-height:1;cursor:pointer;padding:4px 12px}.wsla-tg-bottom-nav button.active,.wsla-tg-bottom-nav button:hover{color:var(--wsla-button)}.wsla-tg-help-search:not([readonly]){cursor:text}

/* v1.4.1 widget polish: Noto Kufi Arabic, real Font Awesome icons, support avatar and readable message metadata. */
.wsla-tg-chat-root[dir=rtl]{font-family:"Noto Kufi Arabic","Noto Sans Arabic",Tahoma,Arial,sans-serif}.wsla-tg-button i{font-size:24px;line-height:1}.wsla-tg-bottom-nav{gap:64px;padding:14px 0}.wsla-tg-bottom-nav button{width:46px;height:38px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:22px}.wsla-tg-bottom-nav button i{font-size:22px}.wsla-tg-bottom-nav button.active{background:color-mix(in srgb,var(--wsla-button) 12%,#fff)}.wsla-tg-titlebox{gap:10px}.wsla-tg-avatar,.wsla-tg-msg-avatar .wsla-tg-avatar{width:34px;height:34px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:#fff;color:var(--wsla-button);box-shadow:0 6px 14px rgba(15,23,42,.12);overflow:hidden;flex:0 0 34px}.wsla-tg-avatar i{font-size:17px}.wsla-tg-avatar img{width:100%;height:100%;object-fit:cover;border-radius:50%}.wsla-tg-msg-row{display:flex;align-items:flex-end;gap:8px;margin:10px 0;max-width:100%}.wsla-tg-msg-row.visitor{justify-content:flex-end}.wsla-tg-msg-row.agent{justify-content:flex-start}.wsla-tg-chat-root[dir=rtl] .wsla-tg-msg-row.agent{justify-content:flex-end}.wsla-tg-chat-root[dir=rtl] .wsla-tg-msg-row.visitor{justify-content:flex-start}.wsla-tg-msg-row.system{justify-content:center}.wsla-tg-msg-avatar{display:flex;align-items:flex-end}.wsla-tg-msg{display:flex;flex-direction:column;gap:3px;max-width:82%;margin:0;padding:10px 12px}.wsla-tg-msg .wsla-tg-sender{font-size:11px;font-weight:700;opacity:.75}.wsla-tg-msg .wsla-tg-text{font-size:14px;line-height:1.7;white-space:pre-wrap;word-break:break-word}.wsla-tg-msg .wsla-tg-time{font-size:10px;opacity:.56;margin-top:3px;text-align:end}.wsla-tg-msg.visitor{margin:0;background:#fff;color:#1f2937;border:1px solid var(--wsla-button)}.wsla-tg-msg.agent{margin:0;background:var(--wsla-agent);border:1px solid #edf1f5}.wsla-tg-msg.system{margin:0 auto;background:#fff;border:1px solid #eceff3;color:#4b5563}.wsla-send-icon i{font-size:20px}.wsla-tg-help-search{font-family:inherit}.wsla-tg-input,.wsla-tg-send,.wsla-prechat-form input,.wsla-prechat-start,.wsla-offline-form input,.wsla-offline-form textarea,.wsla-offline-send{font-family:inherit}@media(max-width:480px){.wsla-tg-bottom-nav{gap:42px}.wsla-tg-msg{max-width:84%}}

/* v1.4.2 chat composer refinement, transcript email, close flow. */
.wsla-tg-chat-root[dir=rtl] .wsla-tg-row{flex-direction:row-reverse}
.wsla-tg-footer{padding:14px 16px;background:#fff;border-top:1px solid #e8edf3}
.wsla-tg-row{gap:10px;background:#f8fafc;border:1px solid #dbe5ef;border-radius:16px;padding:8px;box-shadow:inset 0 1px 0 rgba(255,255,255,.75)}
.wsla-tg-input{min-height:44px;height:44px;line-height:1.6;border:0!important;border-radius:12px!important;padding:10px 14px!important;background:#fff;box-shadow:none!important;color:#1f2937;font-size:13px}
.wsla-tg-input:focus{outline:0;box-shadow:0 0 0 3px color-mix(in srgb,var(--wsla-button) 14%,transparent)!important}
.wsla-tg-send{height:44px;min-width:74px;border-radius:13px;padding:0 18px;display:inline-flex;align-items:center;justify-content:center;box-shadow:0 10px 22px color-mix(in srgb,var(--wsla-button) 22%,transparent)}
.wsla-tg-chat-root[dir=rtl] .wsla-tg-send{margin-inline-start:0;margin-inline-end:0}
.wsla-chat-end-actions{display:flex;gap:8px;justify-content:flex-end;align-items:center;margin-top:9px;flex-wrap:wrap}
.wsla-tg-chat-root[dir=rtl] .wsla-chat-end-actions{justify-content:flex-start}
.wsla-end-chat,.wsla-email-transcript{border:1px solid #d8e2ed;background:#fff;color:#334155;border-radius:999px;padding:7px 11px;font-size:12px;line-height:1;cursor:pointer;display:inline-flex;align-items:center;gap:6px;font-weight:700}
.wsla-end-chat:hover,.wsla-email-transcript:hover{border-color:var(--wsla-button);color:var(--wsla-button)}
.wsla-end-chat:before{content:'×';font-size:14px;line-height:1}.wsla-email-transcript:before{content:'✉';font-size:13px;line-height:1}
.wsla-tg-send:disabled,.wsla-tg-input:disabled,.wsla-end-chat:disabled,.wsla-email-transcript:disabled{opacity:.62;cursor:not-allowed}